Privacy Policy

Effective Date: May 28, 2025

Retain Walls, LLC ("we," "us," or "our") operates the website retainwalls.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or interact with our services. We are committed to protecting your privacy and complying with applicable privacy laws, including the Utah Consumer Privacy Act (UCPA).

1. Information We Collect

We collect the following types of information:

• Personal Information: When you contact us, request a quote, or submit a form, we may collect your name, email address, phone number, mailing address, or other information you voluntarily provide.

• Usage Data: We collect information about how you interact with our Website, such as your IP address, browser type, device information, pages visited, and time spent on the Website, using tools like Google Analytics.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website performance, and serve personalized advertisements. Cookies may include session cookies (temporary) and persistent cookies (stored for a set period).

• Advertising Data: When you interact with our ads on platforms like Google, X, or Facebook, we may collect data about your engagement, such as clicks or ad impressions, to measure ad effectiveness.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries, provide quotes, or deliver our retaining wall services.

• Improve our Website and services through analytics and user feedback.

• Personalize your experience and deliver targeted advertisements.

• Communicate with you about our services, promotions, or updates (with your consent where required).

• Comply with legal obligations and protect our rights.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors, such as Google Analytics, advertising platforms (Google Ads, X, Facebook), and hosting providers, who help us operate our Website and deliver services. These providers are contractually obligated to protect your information.

• Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to authorities or third parties.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and deliver personalized ads. You can manage your cookie preferences through your browser settings or our cookie consent tool (if applicable). For more information about Google Analytics, visit Google’s Privacy Policy. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-Out Browser Add-On.

5. Your Privacy Rights

Under the Utah Consumer Privacy Act (UCPA) and other applicable laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Deletion: Request the deletion of your personal information, subject to certain exceptions.

• Opt-Out: Opt out of targeted advertising or the sale of your personal information (note: we do not sell personal information).

• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please send a written request to the address listed in the Contact Us section below. We will respond within the timeframes required by law (typically 45 days under UCPA).

6. Third-Party Links and Advertising

Our Website may contain links to third-party websites or advertisements. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies. Our ads on platforms like Google, X, and Facebook may use tracking technologies to deliver personalized content, subject to your consent and platform settings.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes, unless a longer retention period is required or permitted by law.

9. International Users

Our Website is operated in the United States. If you access our Website from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website with a revised effective date. Please review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Retain Walls, LLC
165 N 900 E, Unit 1 Spanish Fork, UT 84660